speaker 1: 
speaker 2: this call may be recorded press one to accept hello hi I didn't understand you did I didn't yeah you did I just need anything other than the exact words so you don't need to you don't need me to say anything else just done yet I don't understand what I mean that's obviously that's not true obviously you know exactly what every single one of the individual would mean and obviously you know what they mean when they are put together in that order off so we're not going to pretend that you don't understand words we both know your reading level we both know your SAT scores so your graduate exam understand where is there anything that on your screen, there's no reason for me to believe that nobody believes that you don't understand because you actually do understand you do you didn't elaborate on why you don't believe me I don't end up out of it you never asked okay so could you elaborate on why you don't believe me there's no there's no evidence that that you did anything that would cause you to genuinely believe that you had canceled it I wasn't recording myself sorry I know just says it just doesn't make sense it doesn't make sense you had all those credits that you had saved up that you genuinely thought that you had already forfeited all of those credits genuinely what forfeited the credits that whole process involved and you thought that you'd already been through that it just is not really feasible you think about what you went through to get on the program to pay the $2.50 to retain your credit and all that I don't oh you thought that you already went through the process and you already agreed to pay $2.50 a month with the Labyrinth cuz I did which is getting more exactly elaborate well you haven't decided which to go with does not strongly support the theory that you thought you had already completed it I don't know why we're doing this we both know this is Ashley at this point it's silly you sound silly trying I'm trying anything you're claiming that you hadn't decided which option to go with in a position to you thought you would complete at the process I don't know why we're doing this obviously I didn't remember that I was that complicated I know I know you did not genuinely think that you would complete the process there's no reason I did until you told me that they charged us again and then I was like oh I gotta do that right so that means that you hadn't done it means you forgot to do it it doesn't mean before that charge it doesn't mean before the charge came through if somebody says you cancel it you would have said oh definitely yes I wouldn't actually know didn't think that you had done it you forgot to do it it slipped your mind you felt like you had done it but that's not the same as having in your mind a definite boundary of having done it and actually think you've done it it's completely different than neglecting to do it for getting to do it which is what would have been the honest thing to say when I told you that there was a charge-off be honest text would have read is what I signed and no it's not it is is that you wrote me that you forgot to do it and you neglected to do it and now we have a recording that we can compare to the actual text and in this audio recording you're saying that you texted me that. Thought I took that off you know is completely different than forgetting and neglecting you start you took care of it means that you actually had a memory thinking that you actually had done it that's pretty dishonest and misleading and that's why it wasn't believable because it wasn't what actually happened it's not actually happen know what actually happened was you forgot and you neglected that's completely different and we both know it no Aaron what actually happened is I went on the website to do it and it was more complicated and I did not remember that there was another step I need to do not oh I forgot and you about whatever forgotten the collected month that's not actually that it was done somebody would ask that you know that's more honest and that would have been unbelievable text bye-bye.